Bad weather, mechanical issues, aircrew strikes, and other unfortunate situations can cause flight delays and cancellations, ruining your whole trip. But how do you handle these situations?
What are the compensation rights for passengers? Most people do not know much about these things. In this article, you will find all such answers. So, keep reading to know more about flight cancelation or delay compensations.
Most passengers do not know that they can ask for compensation even when the flight is delayed. The article brings you everything you need to know about flight compensation. So, after reading this guide, you will be able to file for compensation without any hassle.
Suppose you have arrived at an airport and see your SAS flight has been canceled or delayed for several hours. You must not panic. You can claim up to 600 Euros as SAS flight delay compensation.
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How to get your compensation for SAS flight delay?
If your flight is delayed or canceled, you can use three options for compensation. The first option is you can apply for the compensation yourself. If you are not aware of the guidelines for applying for compensation, you can ask AirAdvisor to file it for you.
You can also ask experts to manage all the hassle on your behalf. So, these are the main three ways to get your flight compensation.
Filing compensation on your own
If you plan to file the compensation on your own, you need to be patient and gather all the knowledge about passenger’s rights and flight compensation guidelines. Below, the steps to file your compensation are mentioned;
Contact the airlines
If you are filing compensation, you need to get in touch with the airlines, not the company you used to book the tickets. We book tickets through online travel agencies. You cannot ask them for any compensation, however, if you are claiming a refund, you should submit a claim to a travel agency.
You will be asked to fill a form and provide some of your personal details for some airlines. In other cases, you can simply contact them by email. You will also find their support page or contact options on their official website.
Describe the event
After you contact the airlines, you will be asked to describe the event. Here, you have to give a description of the unfortunate event. The cause of delay should also be mentioned.
The next important thing is the amount of expected compensation for the delay. You need to state the amount of money you are claiming as compensation, you can check it via a compensation calculator at AirAdvisor website. Now you have to submit your claim and it is in the hand of the authority to accept or decline your claims.
Take help from NEB or ADR
Sometimes airlines try to avoid paying compensation and decline our requests. For example, if the Wizz Air airline refuses your Wizz Air complaints, you can escalate your claims and retain AirAdvisor.
Just because the airline has rejected your claim does not mean you have to miss out on financial compensation.
Some airlines misuse the unawareness of their passengers and avoid paying compensation. In such cases, you can take the help of ADR and NEB. You can also take the case to a small court.
However, this can be costly and based on our personal experience it is not worth it. It is better to retain a claims agency for it, which typically works based on a success fee. This means it is risk-free and has no advance payment.
Filing compensation by a lawyer
If you are unclear about filing your compensation claim, you can ask a lawyer to do it for you. You need to keep in mind one thing, though, which is that the lawyer will charge you for filing the compensation claim and for a follow-up work, even if you do not receive the compensation in the future.
When you are taking the help of a lawyer, you need to visit him personally, describe your case, do some paperwork, and prove to him all necessary evidence. But be sure that your lawyer has a specialization in dealing with fight compensation cases. This will ensure your success in getting the deserved compensation.
Filing compensation with professional service providers
Many companies help passengers get their deserved flight cancelation and flight delay compensation. They will prepare your file and contact the airlines. The agents will also describe the whole event on your behalf.
They will take the case to ADR, NED, or small court in case of any rejection. Thus, everything will be taken care of by the company. Only when you get the compensation, you pay the company.
Conclusion
These are the main three ways to get your compensation on a flight delay or cancellation. People who travel frequently may appreciate this. Submitting a claim for compensation correctly is very important.
So, understand your rights as a passenger and claim the right compensation for the flight delay or cancellation by yourself or via AirAdvisor.
Megan is a travel blogger and writer with a background in digital marketing. Originally from Richmond, VA, she now splits her time between Frankfurt, Germany and Arctic Finland after also living in Norway, Armenia, and Kazakhstan. She has a passion for winter travel, as well as the Nordic countries, but you can also find her eating her way through Italy, perusing perfume stores in Paris, or taking road trips through the USA. Megan has written for or been featured by National Geographic, Forbes, Lonely Planet, the New York Times, and more. She co-authored Fodor’s Travel ‘Essential Norway’ and has visited 45 US states and 100+ countries.